Solutions
Standard
- Access to all features
- Standards API included
- 24 hr online support via database and community website
- All requests handled within 8 hrs of submission
Premium
- Standard offer +
- Requests handled on 4 hrs
- Online help desked every 10 process 2 hrs per month
Managed services
- Premium offer +
- Set 2 change requests up every 10 process per month
- Trouble-shoot tickets and tracking
- Versions upgrade management
Saas model subscription monthly, bi-yearly or yearly depending on number of tasks
Including license and upgraded version
Prerequisite: MS Azure with users and storage